Built for commerce
Till.chat agents recommend products, capture intent, prepare orders, and keep the sale inside WhatsApp.
AI commerce agents for SMBsTurn WhatsApp into a sales channel for small businesses
Till.chat gives shops an automated sales agent that can answer questions, recommend products, take orders, prepare checkout, and escalate to humans when needed.
Till.chat
sales agent online
Proven through real commerce flows, not chatbot demos
Pieter Post
Oblomov
WhatsApp
Stripe
Catalogs
Human handoff
Highlights
The complete platform for WhatsApp commerce agents
Till.chat is the reusable platform underneath business-specific agents like PieterGPT and OblomovGPT. Each shop gets its own voice, catalog, tools, and order rules.
Designed for SMBs
Connect a catalog, policies, delivery rules, and tone of voice without asking a small shop to run an AI team.
Operated like software
Every conversation can be traced, tested, improved, and escalated before it turns into a messy customer issue.
How it works
Conversational commerce from first question to order
01.
Connect the business
Ingest the website, product catalog, FAQs, delivery rules, return policy, and brand voice.
02.
Launch a WhatsApp sales agent
03.
Take the right action
04.
Review and escalate
05.
Improve with evals
Features
Build the perfect customer-facing sales agent
A Till.chat agent does more than answer questions. It understands what the customer wants, decides what is needed, and takes the next commercial action inside the conversation.
Catalog understanding
Search and recommendation tools for products that need choice, comparison, fit, taste, or availability checks.
Checkout or handoff
Move from chat to payment, reservation, manual order handoff, or fulfillment without losing context.
Business memory
Use known customers, saved addresses, previous purchases, and business rules without exposing private data.
Human escalation
Route edge cases to the shop when the sale needs judgment, stock confirmation, or personal service.
Traceable decisions
See what the classifier, agent, and tools did for every important customer conversation.
Versioned agents
Ship business-specific prompts and tool behavior as reviewable versions, not hidden dashboard edits.
Explore
One back office for conversations, tools, traces, and tests
WhatsApp admin
PieterGPT and OblomovGPT test chats
2 shops live
PieterGPT test chat
Agent v12 - WhatsApp sandbox
I want a birthday card with a short Dutch message. Can I see the front first?
customer12:40
Yes. I made a preview and can still adjust the wording before payment.
assistantgpt-4.1trace live_842112:41
Great. Send the payment link.
customer12:42
Done. I sent the secure payment link and saved the reminder for next year.
Payment link sentReminder saved
assistanttool: createCheckout12:42
Trace and tools
Inbound
WhatsApp webhook received
Classifier
order_intent: postcard
Agent
drafted preview response
Tool call
created Stripe checkout
Send reply
payment link delivered
Preview, address, payment link, and reminder are all handled inside the conversation.
Till.chat
sales agent online
Benefits
AI sales agents that work like your best shop assistant
Personalized shopping
The agent can remember context, ask useful questions, and make the customer feel helped instead of deflected.
Instant order actions
On-brand by default
Built-in observability
Launch proof
Two verticals, one repeatable platform pattern
Pieter Post and Oblomov show that products with conversation, choice, or personalization can work better in WhatsApp than in a static webshop.
Personalized commerce
Personal cards, sold through chat
Greeting cards, writing help, front previews, address validation, checkout, reminders, and physical fulfillment.
Preview before payment
Repeat purchase loops
Real-world fulfillment
Catalog commerce
Books found and ordered through chat
Book search, recommendations, delivery details, checkout creation, and local bookshop routing.
Catalog-backed answers
Recommendations
Order capture
Trust
Built for real orders, private data, and human escalation
Till.chat is not a chatbot widget. It is the AI sales layer that helps SMBs sell inside the conversation, with the operational controls needed when money and customer trust are involved.
Private customer data stays operational, not decorative
Guardrails for unsafe, impossible, or policy-sensitive requests
Conversation traces for debugging and accountability
Human escalation when the agent should not decide alone
Make WhatsApp commerce your unfair advantage
Start with the pattern proven by Pieter Post and Oblomov: products that need a little conversation, choice, or personalization, sold inside chat.
Till.chat
Sales agent online
Find the right product
Answer policy questions
Capture order details
Escalate when needed